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	    <ul>
		    <li ><a id="tabRegister_Activate" href="#tabs-1">Register & Activate</a></li>
		    <li ><a id="tabManaging" href="#tabs-2">Managing Your Account</a></li>
		    <li ><a id="tabStay " href="#tabs-3">Stay Secure</a></li>
		    <li ><a id="tabAccessibility" href="#tabs-4">Accessibility</a></li>
		    <li ><a id="tabHelpdesk" href="#tabs-5">Online Helpdesk</a></li>
	    </ul>
	    
	    <div id="tabs-1">
	         <ul class="acc" id="acc">
	            <li>
	                <h3>Registering for Chicken's Online Banking</h3>
		            <div class="acc-section">
			            <div class="acc-content" >
				            <div class="divtitle">Registering for Online Banking</div>
				            <p>You can use Chicken's Online Banking to service your Chicken's Savings account and Chicken's Credit Card.
				             To use Chicken's Online Banking service, you only need to register once with one of your accounts. To register, please enter:
				            </p>
				            <ul>
				                <li>Your Savings account sort code and account number or your Credit card number - you'll find these on the welcome letter we sent you after you opened your account.</li>
                                <li>Some personal details, including your address.</li>
                                <li>An online username of your choice - choose something memorable or write it down as you'll need it when you activate your account and every time you log in.</li>
				            </ul>
				            <p><br /><br />
				            <br /><br /></p>
				            
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			                                    <span>
			                                        <span>Register now</span>
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	            </li>
	            <li>
		            <h3>Activating Your Chicken's Online Banking Account</h3>
		            <div class="acc-section">
			            <div class="acc-content" >
				            <div class="divtitle">How do I activate my Chicken's Online Banking account?</div>
				            <p>To activate your Chicken's Online Banking account you will need the following information: </p>
				            <ul>
				                <li>Your username (you chose this during the application process and it was verified in the confirmation email we sent you).</li>
                                <li>Your access code (you'll find this on your welcome letter).</li>
				            </ul>
				            <p>
				                 <br /><br />
				                <br /><br />
				                Then follow these two simple steps:
				            </p>
				            <ul>
				                <li>You'll then be asked to set a password and to provide answers to security questions.</li>
				                <li>Lastly, click on 'next' to complete the process and activate the online service.</li>
				            </ul>
				            <div class="divtitle">
				                <br /><br /><br />
				                What happens next?
				            </div>
				            <p>Once you’ve activated the service, you’ll need to enter your username and password every time you log in.</p>
			            </div>
		            </div>
	            </li>
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	            <li>
		            <h3>Accessing Your Account</h3>
		            <div class="acc-section">
			            <div class="acc-content" >
				            <div class="divtitle">Accessing Your Account</div>
				            <p>If you have any problems accessing your account, the following information may help. Or you can call our Online Helpdesk on 0500 40 50 60*.</p>
				            <div class="divtitle">Using Chicken’s Online Banking for joint accounts</div>
				            <p>You can both use Chicken’s Online Banking, as long as you have both registered separately for Chicken’s Online Banking and each have your own username.</p>
				            <div class="divtitle">Access Codes</div>
				            <p>You will receive a letter with your unique access code within seven days of registering for the online service. You will need this code together with your chosen username to activate your account. Your account must be activated before you can log in to Chicken’s Online Banking.</p>
				            <div class="divtitle">Not received your access code?</div>
				            <p>If you haven’t received your access code within seven days of registering for Chicken’s Online Banking, please contact the online helpdesk on 0500 40 50 60*. Lines are open 8am to 10pm Mon - Fri and 8am - 8pm Chicken & Sunday.</p>
				            <div class="divtitle">Locked out of Chicken’s Online Banking?</div>
				            <p>Simply follow the link from the log in page for ‘Forgotten your log in details’, or ‘Is your access suspended?’. You’ll then be given instructions on how to access to your account.</p>
				            <div class="divtitle">Forgotten your username/password or security details?</div>
				            <p>All you need to do is follow the link from the log in page for ‘Forgotten your log in details’, or ‘Is your access suspended?’. You’ll then be given instructions on how to find out your username/password or security details.</p>
				            <div class="divtitle">Sort code not appearing in the dropdown box?</div>
				            <p>If your sort code does not appear on the dropdown box, please check it is a valid Chicken’s sort code.</p>
				            <div class="divtitle">If you’re calling about your partner’s account</div>
				            <p>To comply with customer confidentiality requirements, we can only discuss accounts or online registration with the account holder unless they have given you authority by registering a valid Power of Attorney Document with Chicken’s Finance.</p>
				            <div class="divtitle">Accessing Chicken’s Online Banking from outside the UK</div>
				            <p>Chicken’s Online Banking is only available if you live in the UK. If you are outside the UK you can use our online service to view information but not to open accounts or make transactions. If you want to use the service to view information from outside the UK, you must check legal regulations to make sure it’s legal to do so.</p>
			            </div>
		            </div>
	            </li>
	            <li>
		            <h3>Viewing Your Account</h3>
		            <div class="acc-section">
			            <div class="acc-content">
				            <div class="divtitle">Viewing your account</div>
				            <p>To keep track of your Chicken's Savings or your Chicken’s Credit Card transactions, here’s how to get the complete picture when viewing your accounts online.</p>
				            <br />
				            <br />
				            <div class="divtitle">Account summary</div>
				            <p>This page shows all the accounts that you’ve chosen to work with online, and provides an at-a-glance view of your balances.</p>
				            <p>If you have another Chicken's Savings account or a Chicken’s Credit Card that you would like to work with online, click ‘Add an Account’. Alternatively, click ‘Remove an Account’ from your online view.</p>
			                <p>You’ll see each of your accounts, along with an 'options' dropdown menu – you can use this to access all your account management tools, allowing you to make payments, transfer money, view your statements, and so on.</p>
			                <div class="divtitle">Viewing your Chicken’s savings accounts online </div>
			                <br />
			                <div class="divtitle">Savings transactions</div>
			                <p>This page shows all the transactions made on your savings account in the past 90 days.</p>
				            <p>You can use the ‘previous page’ and ‘next page’ buttons at the bottom of the page to browse through all your transactions.</p>
			                <p>You can choose which transactions you want displayed using the ‘Filter by’ dropdown menu. </p>
			                <div class="divtitle">Viewing your Chicken’s Credit Card online</div>
			                <br />
			                <div class="divtitle">Credit card summary</div>
			                <p>This page provides an overview of your Chicken’s Credit Card account.</p>
			                <div class="divtitle">Your Chicken’s Credit Card statement</div>
			                <p>Here you can see your last card statement. Use the ‘previous page’ and ‘next page’ buttons at the bottom of the page to browse through all the transactions in this statement. You can use the ‘previous statement’ button to look at statements for previous months.</p>
			                <div class="divtitle">Recent transactions</div>
			                <p>Use this page to review all the transactions made on your Chicken’s Credit Card since your last statement.</p>
			                <div class="divtitle">Opened an account but can’t view it? </div>
			                <p>In some cases, we will need to see some identification before we can let you use your new Internet Saver account. All financial institutions are required by law to identify customers when new accounts are opened.</p>
			                <div class="divtitle">Previous Page and Next Page buttons</div>
			                <p>With these buttons you can view earlier or recent transactions (if applicable) in your statement.</p>
			                <div class="divtitle">Previous Statement and Next Statement buttons </div>
			                <p>These buttons let you view any previous statements up to your most recent statement.</p>
			            </div>
		            </div>
	            </li>
	            <li>
		            <h3>Making Changes</h3>
		            <div class="acc-section">
			            <div class="acc-content">
				            <div class="divtitle">Making Changes</div>
				            <p>Moved house or changed your email address? Make changes to your account without needing to pick up the phone.</p>
				            <div class="divtitle">Changing your username</div>
				            <ol>
				                <li>Log in and select ‘Username’ from the make changes menu on the right-hand side of your screen.</li>
				                <li>You will then be asked to enter your current username and then a new one.</li>
				                <li>Once this has been changed, you can start to use your new username straight away.</li>
				            </ol>
				            <div class="divtitle"><br /><br /><br /><br />Changing your password</div>
				            <ol>
				                <li>Log in and select ‘Password’ from the make changes menu on the right-hand side of your screen. </li>
				                <li>You will then be asked to enter your current password and then a new one. </li>
				                <li>Once this has been changed, you can start to use your new password straight away.</li>
				            </ol>
				            <div class="divtitle"><br /><br /><br /><br />Changing your email address </div>
				            <ol>
				                <li>Log in and select ‘Email address’ from the ‘Make changes’ menu on the right-hand side of your screen.</li>
				                <li>You will then be asked to enter your current email address and then a new one. </li>
				                <li>Once this has been changed, you can start to use your new email address straight away.</li>
				            </ol>
				            <p><br /><br /><br /><br /><br />It’s important you let us know as soon as possible that your email address has changed. If you ever forget your password we can get you back online more quickly if we know your current email address.</p>
				            <div class="divtitle">Changing your address</div>
				            <ol>
				                <li>Enter your house number or name and your new post code, and using the Royal Mail Postal Address File, we’ll automatically fill in the rest of your address for you. </li>
				                <li>If your details are not recognised or are incorrect, you can manually enter your full address. </li>
				                <li>Any changes you make to your address online will be carried out within seven working days and will apply to any Chicken’s Savings account or your Chicken’s Credit Card. </li>
				            </ol>
				            <p><br /><br /><br /><br /><br />If you are moving to an address outside of the UK, please call our Online Help Desk on 0500 40 50 60*.</p>
			            </div>
		            </div>
	            </li>
	            <li>
		            <h3>Making Payments</h3>
		            <div class="acc-section">
			            <div class="acc-content">
				            <div class="divtitle">Making payments</div>
				            <p>This feature lets you make a direct payment from your Savings account to one of two possible accounts: </p>
				            <ul>
				                <li>Your Chicken's Credit Card (if you have one)</li>
                                <li>One other nominated account (this can be a third party bank account)</li>
				            </ul>
				            <div class="divtitle"><br /><br /><br />Inter account transfer</div>
				            <p>Use this tool to move money from one of your Chicken’s Savings account to another. </p>
				            <div class="divtitle">Account transfers</div>
				            <p>Inter account transfers are normally treated as arriving in your account straightaway, except when they are made after 8pm or on a non bank working day. They will be treated as arriving in your account the next bank working day.</p>
				            <div class="divtitle">Trying to transfer funds but your account is unavailable?</div>
				            <ol>
				                <li>Just select ‘Add an account’ from your accounts summary screen.</li>
				                <li>You will then be taken to the ‘Add products to accounts summary’ screen where you can add your accounts online. </li>
				                <li>These will be displayed the next time you view your accounts summary.</li>
				            </ol>
				            <div class="divtitle"><br /><br /><br /><br /><br />Can’t select your Chicken’s Credit Card account?</div>
				            <ol>
				                <li>Select your savings account and make a payment to your Chicken’s Credit Card using the ‘Make a payment’ option.</li>
				                <li>Select your Chicken’s Credit Card and make a payment to your Sainsbury’s Credit Card using a Switch or a Delta Debit card through the ‘Make a payment’ option.</li>
				            </ol>
			            </div>
		            </div>
	            </li>
	            <li>
		            <h3>Managing Your Card Online</h3>
		            <div class="acc-section">
			            <div class="acc-content">
				            <div class="divtitle">Managing your card online </div>
				            <p>Need a bigger credit limit or want to add a cardholder? Find out how below.</p>
				            <div class="divtitle">Transferring balances online</div>
				            <ol>
				                <li>Select ‘Request a balance transfer’ from the menu on your Accounts page.</li>
				                <li>Simply enter the details of up to three credit card(s) and/or selected store cards and the amount you would like to transfer.</li>
				                <li>You’ll need to answer two security questions before you can submit your request. </li>
				                <li>Within the following few days, you’ll receive a written confirmation of your balance transfer (there is a 3% fee for Balance Transfers). </li>
				                <li>Your funds should reach the beneficiary bank account within 10 working days.</li>
				            </ol>
				            <div class="divtitle"><br /><br /><br /><br /><br /><br /><br /><br />Requesting a new credit limit</div>
				            <ol>
				                <li>From the menu on your Accounts page, select 'Request an increase to your credit limit'.</li>
				                <li>Enter the amount you would like your new credit limit to be. </li>
				                <li>After answering two security questions, you can then submit your request. (Please remember that only the principal cardholder can submit online requests). </li>
				                <li>We will then contact you by letter within the next seven days about your credit limit request.</li>
				            </ol>
				            <div class="smallPrint">
				                <br /><br /><br /><br /><br /><br /><br /><br /><br />
				                Please note, we will not consider increases within the first 6 months of account opening nor within 6 months of a previous request. We will make checks to review your ability to repay before considering any increase.
                                <br />
                                Should you wish to decrease your credit limit we can only do this over the telephone, therefore please contact customer services on 0500 40 50 60.</div>
			            </div>
		            </div>
	            </li>
            </ul>
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	            <li>
		            <h3>Stay Secure</h3>
		            <div class="acc-section">
			            <div class="acc-content">
				            <div class="divtitle">Chicken’s Online Banking security</div>
				            <p>When you use Chicken’s Online Banking, you can be sure that all your details and account information are completely secure.</p>
			                <div class="divtitle">Your details</div>
			                <p>We make your privacy and security our number one priority. So your information is never stored on our web servers but on different databases that are protected from public access.</p>
			                <div class="divtitle">Answering security questions </div>
				            <p>We want to make sure your finances are completely safe. So as part of our ongoing commitment to the security of Chicken’s Online Banking, we’ll ask you security questions each time you make a payment using the online service.</p>
			                <div class="divtitle">Automatic log-off </div>
				            <p>You’ll notice that your connection to the online service automatically times out within ten minutes if there is no activity. This is another security measure to protect you if you leave your computer unattended.</p>
				            <div class="divtitle">SSL certificates </div>
				            <p>When you’re using the service, you’ll notice a yellow padlock at the bottom of your browser. This means you’re using a secure site, protected by 128-bit encryption – the latest and most powerful encryption technology available – which prevents anyone else accessing your information.</p>
				            <div class="divtitle">Firewall protection </div>
				            <p>This prevents unauthorised access from third parties and safeguards your account information held in our systems.</p>
				            <div class="divtitle">Dedicated security team </div>
				            <p>Our dedicated team monitors Chicken’s Online Banking Service 24 hours a day, seven days a week.</p>
				            <br />
			            </div>
		            </div>
	            </li>
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		            <h3>Our Commitment </h3>
		            <div class="acc-section">
			            <div class="acc-content">
			                <div class="divtitle">Our Commitment To Accessibility</div>
			                <p>We want to make sure our website is accessible to everyone – that's why we're working towards complying with Priority 2 of the 
			                <a target="_blank" href="http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505/checkpoint-list.html" title="W3C Web Content Accessibility Guidelines">W3C Web Content Accessibility Guidelines</a>
			                <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window"> . We're continually improving our website to meet these guidelines, and we've designed the site with the following parameters in mind:</p>
			                <p><strong>Page design</strong></p>
			                <ul>
                                <li>We design our pages to be viewed at a screen resolution of 1024 x 768 pixels.</li>
                            </ul>
                            <p><strong><br /><br />Page structure</strong></p>
                            <ul>
                                <li>We use header elements to structure the pages and make the information clear.</li>
                            </ul>
                            <p><strong><br /><br />Stylesheets</strong></p>
                            <ul>
                                <li>We use stylesheets to keep font sizes consistent, with the exception of graphical text.</li>
                            </ul>
                            <p><strong><br /><br />Text</strong></p>
                            <ul>
                                <li>You can increase and decrease the size of text, to make it easier for you to read, by using the 'View' option in your browser.</li>
                            </ul>
                            <p><strong>Images</strong></p>
                            <ul>
                                <li>We use 'Alt' tags on our images that describe what the image is if you can't see it.</li>
                            </ul>
                            <p><strong><br /><br />Colour</strong></p>
                            <ul>
                                <li>We avoid using colour exclusively to display information.</li>
                            </ul>
                            <p><strong><br /><br />Site map</strong></p>
                            <ul>
                                <li>We provide a site map so that you can easily see the structure of the website and how it fits together.</li>
                            </ul>
                            <p><strong>Downloading PDF documents</strong></p>
                            <ul>
                                <li>
                                    You can download PDF documents&nbsp;with Adobe Acrobat.
                                    <a target="_blank" href="http://www.adobe.com/products/acrobat/readstep2.html">Get Adobe Reader</a>
                                    <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">.
                                </li>
                            </ul>
                            <div class="divtitle"><br /><br />More Information</div>
                            <p>If you'd like more information about web accessibility, please visit:</p>
                            <ul>
                                <li>
                                    <a target="_blank" href="http://www.rnib.org.uk/professionals/webaccessibility/Pages/web_accessibility.aspx">RNIB Web Access Centre</a>
                                    <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">
                                </li>
                                <br /><br />
                                <li>You can also download&nbsp;your own copy of the
                                    <a target="_blank" href="http://www.freedomscientific.com/products/fs/jaws-product-page.asp">JAWS sceen reader</a>
                                    <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">
                                </li>
                            </ul>
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	            </li>
	            <li>
		            <h3>Operating System & Browser Compatibility</h3>
		            <div class="acc-section">
			            <div class="acc-content">
			                <p>We recommend you use one of the following combinations of operating system and internet browser:</p>
			                <table border="0" style="border-color: #000000; border-width: 0px;">
                                <tbody>
                                    <tr>
                                        <td style="border: #000000 1px solid;">
                                            <strong>Opertating System</strong>
                                        </td>
                                        <td style="border: #000000 1px solid;">
                                            <strong>Browser</strong>
                                        </td>
                                    </tr>
                                    <tr>
                                        <td style="border: #000000 1px solid;">Microsoft&reg; Windows&reg; XP</td>
                                        <td style="border: #000000 1px solid;">
                                            Internet Explorer v7 or higher*
                                            <br>
                                            Mozilla Firefox v3.6 or higher**
                                            <br>
                                            Google Chrome v11 or higher***
                                            <br>
                                            Apple Safari v4 or higher
                                        </td>
                                    </tr>
                                    <tr>
                                        <td style="border: #000000 1px solid;">
                                            Microsoft&reg; Windows&reg; VISTA
                                            <br>
                                            or Windows&reg; 7
                                        </td>
                                        <td style="border: #000000 1px solid;">
                                            Internet Explorer v7 or higher*
                                            <br>
                                            Mozilla Firefox v3.6 or higher**
                                            <br>
                                            Google Chrome v11 or higher***
                                            <br>
                                            Apple Safari v4 or higher
                                        </td>
                                    </tr>
                                    <tr>
                                        <td style="border: #000000 1px solid;">
                                            Apple Mac OS X 10.6
                                            <br>
                                            (Snow Leopard)
                                        </td>
                                        <td style="border: #000000 1px solid;">
                                            Internet Explorer v8 or higher*
                                            <br>
                                            Mozilla Firefox v3.6 or higher**
                                            <br>
                                            Google Chrome v11 or higher***
                                            <br>
                                            Apple Safari v4 or higher
                                        </td>
                                    </tr>
                                </tbody>
                            </table>
                            <p>Our internal testing is carried out on a selection of operating systems and browsers including Internet Explorer, Mozilla Firefox and Google Chrome and our online banking service should work with all major modern operating systems and browsers.</p>
			                <p>
                                <strong>I have an older machine &amp; browser set-up</strong>
                            </p>
                            <p>If your PC or Mac doesn't match the suggested combinations, you may still be able to use our secure online service, but some of the features may not work as expected. Our ability to provide support for browsers which aren't listed may be limited.</p>
                            <p>We would recommend that you upgrade your Internet Browser to a version as outlined in the table above.</p>
                            <p>
                                <strong>I&nbsp;have a mobile&nbsp;or tablet device</strong>
                            </p>
                            <p>You can use a mobile or tablet device to access our secure online banking service. Again, we cannot guarantee your experience will be the same as on a PC or Mac.</p>
                            <p>
                                * The latest version of this software can be downloaded from the Microsoft&reg; website at
                                <a target="_blank" href="http://www.microsoft.com">http://www.microsoft.com</a>
                                <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">
                                . Any installation difficulties should be referred to Microsoft&reg;.
                                <br>
                                ** The latest version of this software can be downloaded from the Mozilla website at
                                <a target="_blank" href="http://www.mozilla.org">http://www.mozilla.org</a>
                                <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">
                                . Any installation difficulties should be referred to Mozilla.
                                <br>
                                *** The latest version of this software can be downloaded from the Google website at
                                <a target="_blank" href="http://www.google.com/chrome">http://www.google.com/chrome</a>
                                <img alt="new window" src="../../Content/images/icon-external-link.gif" title="new window">
                                . Any installation difficulties should be referred to Google.
                            </p>
                            <br />
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		            <h3>Online Helpdesk </h3>
		            <div class="acc-section">
			            <div class="acc-content">
			                <div class="divtitle">Online Helpdesk</div>
			                <p>Having problems using our online service? Just call our online helpdesk with your query.</p>
			                <ul>
				                <li>Call our online helpdesk free on 0500 40 50 6**</li>
                                <li>Lines are open 8am–10pm, Mon–Fri 8am–8pm, Sat–Sun</li>
                                <li>Call our online helpdesk from overseas on + +441383 847 0**</li>
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